Frequently Asked Questions
Answers to common inquiries regarding our mineral formulations, clean ingredients, daily ritual protocols, and shipping.
Product
What are the key electrolytes in ESSORA?
Each ESSORA sachet contains a precise hypotonic blend: Sodium (180mg from Himalayan pink rock salt), Potassium (150mg from organic coconut water), Magnesium (30mg from Aquamin marine minerals), and 72 trace minerals from deep-sea Icelandic harvesting.
Is ESSORA sugar-free?
Yes. ESSORA contains zero added sugar. We use organic Stevia Reb-M — the purest stevia extract — for a gentle, clean sweetness without any bitter aftertaste or glycemic impact.
How many sachets should I use per day?
We recommend 1 sachet per day dissolved in 500–600ml of filtered water. Athletes or individuals in hot climates may use up to 2 sachets daily. Always consult your physician if you have specific medical conditions.
Are your products certified?
Yes. ESSORA is manufactured in an FSSAI-licensed cleanroom facility (License No. 11521000000123) and is independently tested for heavy metals, microbial contamination, and nutrient accuracy. All batches are certified for optimal osmolality at 220 mOsm/L.
Shipping
How long does delivery take?
Metro cities: 2–4 business days. Tier 2 cities: 3–5 business days. Remote areas: 5–7 business days. Express delivery is complimentary on all orders above ₹999.
Returns
Can I return a product?
Yes. We offer a 7-day return policy on all unopened, unused products in original packaging. Please email care@essora.com with your order number to initiate a return. Refunds are processed within 5–7 business days.
General
Is ESSORA safe during pregnancy?
While ESSORA is made from all-natural ingredients, we always recommend consulting your healthcare provider before introducing any supplement during pregnancy or breastfeeding.
Do you offer subscriptions?
Yes! ESSORA subscriptions save you up to 15% per order with flexible monthly delivery cadence. You can pause, skip, or cancel anytime from your account dashboard with zero lock-in.